Wednesday, May 25, 2011

Giving Thanks

When I think back to my miscarriage and the day I had the D&C, the one thing that stands out in my mind is how caring and wonderful the staff at the outpatient surgical center where I had the procedure done were.  The compassionate people who cared for me that day made what I was going through just a little bit easier.  I think I was suppose to receive a patient satisfaction survey afterwards, but never did.  I really want these people to know how special they are, as I feel anyone who provides good customer services deserves to be praised.  Therefore, I wrote the director an email today.  Here is what I wrote:

I was a patient at [facility name] on 3/1/11.  I am writing to let you know how great every single person I encountered at the facility that day was.  I still find myself thinking about that day and am amazed at how kind, caring and compassionate they all were.  To be treated as great as I was by your staff on what was one of the worst days of my life means the world to me.  I will forever be grateful for the care I received. 

I would love it if you passed this on, or made sure those who cared for me know how much they are appreciated.  

Thank you so much!


  1. It is amazing how simple kindnesses can make things better. I am so glad that you emailed the director. The managment so often hears only negative things so as a former director of a preschool, I can tell you that hearing positive things is GREAT!

  2. That awesome you sent an email. I am sure it meant a lot to them and it shows how much there care meant to you. So many times all people do is spread the word about the bad and not the good. So happy they made your experience the best it could be considering.